W e understand how important it is for your and your loved one’s wellbeing to maintain contact. We are doing our best to facilitate visits to our aged care homes, whilst balancing the need for restrictions to protect our residents and communities from COVID-19. If you are having trouble using the online booking system, please contact our Director of Care and Services, Heidi on 9097 9170.

Book an In-Room Visit

These face-to-face meetings will be held in your loved one’s suite. To minimise the risk to our other residents, these meetings do not permit you to spend time with your loved one in the shared community areas.

Book a Village Green Visit

Please note these face-to-face meetings will be held outside on our Village Green. You’ll get to sit outside with your loved one and soak up some winter sun while you catch-up.

Book a Family Lounge Visit

Please note that our online booking system for face-to-face meetings, where you’ll get to chat with your loved one in-person in our Family Lounge area, only allows you to book 2 weeks in advance. If each spot is reserved for the coming 2 weeks it will say there is no availability. Please check back regularly as new spots become available.

Book an Online Video Chat

If you can’t make it to the village, why not book in a video call with a loved one instead? This won’t take place the village, and you can make this call from the comfort of home on your computer, phone or tablet.